Cancellation & Modification Policy

We understand that sometimes plans change. If you need to cancel or modify your order, please refer to the details below:

Order Cancellation or Modification

You can cancel or modify your order within 2 hours of placing it. Simply contact us Here, providing your order number and the changes you'd like to make. Once your request is received, we’ll confirm when the modification or cancellation has been successfully processed.

After 2 Hours

Once 2 hours have passed since placing your order, it will be locked for processing and cannot be cancelled or modified.

Important Note

By completing a purchase, you are agreeing to all the terms outlined in this policy.

If you have any questions or need further assistance, feel free to contact us at support@kotijoki.com.